Support
Include your registered phone number or email and a short description of the issue.
In the app
Open the menu → Help & Support for common topics, or use Report / Safety Center for urgent safety concerns.
Account deletion
See Account & Data Deletion for step-by-step instructions, or email support@hellove.co with subject “Account deletion request.”
Subscriptions & billing
Manage or cancel in your Apple ID or Google Play subscription settings. Full details: Subscription Terms. HELLOVE cannot process store refunds directly.
SMS / OTP
Having trouble receiving codes? Check our SMS / Messaging Terms, confirm cellular signal, and email support with your phone number.
Company (non-app)
Business inquiries for BNK Cloud Contracts LLC: bnkcloudcontracts.com/contact